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June 3, 2014   Vol. 2 Issue 5

Upcoming Closures

The Agency Services Area will be closed Monday, June 9 through Saturday, June 14. You will not be able to place any orders with any of these pick up or delivery dates. If your only monthly delivery occurs between June 10-June 14 please email to discuss possible times for rescheduling your delivery.

Food For Families sites that fall on any of these dates will operate normally.

The following schedule will be observed during inventory:

June 9 - no pick up, deliveries only
June 10-14 - no pick up and no deliveries
June 16 - normal pick up and deliveries resume

Upcoming NTFB Closures:

  • June 9-14 - Inventory
  • July 4 - Independence Day
  • July 25 - NTFB Staff Holiday

We will also be closed Friday, July 4 and Friday July 25. There will be no pick up, deliveries, or Pick-and-Weigh. This will impact deliveries for some Dallas, Collin, and Lamar County Partner Agencies receiving deliveries on Fridays. Any orders with a pick up or delivery date of July 4 or July 25 will be rejected.

Please plan your orders accordingly. Click here to view delivery calendars.

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Summer Food Service Programs Available for Children

Summer Food Service Programs (SFSP) provide free meals to children 18 and younger. Help your clients locate one near them by displaying one of these fliers in your intake areas. Visit to locate feeding sites near your agency. Clients can receive site information via text message. Text FOODTX to 877-877 for more information.

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Updated TEFAP (TEXCAP) Guidelines for July

The 2014-2015 TEFAP Income Eligibility Guidelines are used to determine emergency food assistance eligibility.

Please print these guidelines and make them available wherever intake is completed at your agency. Do not post these in public areas; they are for use by intake staff and volunteers only.

Guidelines have been published and go into effect July 1, 2014. Please replace all 2013-2014 TEXCAP Income Guidelines by July 1st.

Click here to print your copy.

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Baby Food Distribution Guidelines

Food for babies may be the most regulated food there is, and with good reason; babies cannot easily tell an adult if their food is inedible. Dates on food labels can be confusing and may have little to do with food safety. Printed dates on baby formula or baby food, whether termed Expires On, Best by date, or Sell-By, should be treated as the last date for distribution. Feeding America advises any date term used on baby food should be treated by Food Banks and Pantries as the do-not-distributed past date.

We have updated our Sorting 101 Document to call attention to this important safety distinction.

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SNAP Education Center

Cients that receive SNAP assistance are able to provide for their families better than those that rely solely on agency assistance. SNAP dollars add revenue to the local economy. Most importantly, the client becomes more independent and this allows you to help others in need.

The North Texas Food Bank is excited to introduce the SNAP Education Center!We will be providing a wall-mountable literature display rack to the first 100 agencies that sign up at the Partner Agency Summit and are interested in participating in this effort. As we continue to increase access to benefits for people across North Texas, it is important that we continue to better serve clients through your agencies. To learn more and see a photo of the education center click here.

For questions about how to get more involved in SNAP outreach, please email

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Coming Soon—Our Community Food Pantry

The North Texas Food Bank and St. Philips School and Community Center have partnered to serve the South Dallas Community through a new 3,000 sq. ft. client choice food pantry.Neighbors visiting Our Community Pantry have the opportunity to shop using a grocery cart while being checked out similar to a grocery store using scan guns and touch screen monitors. Our Community Pantry will serves residents of the 75210 and 75215 zip codes. We will also serve anyone outside of our service area that is experiencing an emergency one time only.


  • Monday and Wednesday 9am – 12pm
  • Tuesday and Thursday: 2pm – 6pm
  • Saturday (4th Saturday each month): 9am – 12pm
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Pet Food

Many people consider their pets a member of their family. When families are experiencing hunger, purchasing pet food can seem completely out of reach. NTFB is proud to offer dog and cat food at no handling fee for pantries that choose to offer it.

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Agency Services Area and Distribution Moving This Summer

Starting this summer, agencies will no longer pick up product at our Cockrell Hill campus. Agency order pick up and Pick-and-Weigh will be moving to our Dan Morton distribution center. More details will follow in the July newsletter.

If anyone on your staff would like to receive the monthly agency newsletter, please email with their email address and agency name.

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Rebate Program Discontinued

NTFB has offered an annual rebate for many years to our Partner Agencies. This rebate was offered to agencies in good standing and was calculated from a percentage of the agency’s annual handling fees. This program has been discontinued to focus on Capacity Grants. Please email with any questions you may have.

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Allen Community Outreach Awarded ReThink Hunger Grant

On May 10th the Allen Community Outreach held a successful public event to unveil their big purple and green truck. "We want everyone to recognize this bright new truck and know that we are out fighting hunger on the streets.” said ACO’s Executive Director, Glenda May. The truck was made possible by a grant from the NTFB and several other donors, all who are featured with their logos on the back of the new truck.

Marjorie Vaneskahian, ACO Dir. Comm. Dev.; Simon Powell, COO NTFB; Glenda May, ACO E.D.; City of Allen Mayor Steve Terrell; Michelle Clough, ACO Asst. Dir. Comm. Dev.; Brad Wendling Sr. Mgr. Comm. Outreach

The ACO Food Pantry feeds hundreds of local families each month, providing a shopping experience for clients to make choices from the shelves, produce section, bakery section and the frozen and refrigerated meat and dairy cases. This truck will help ACO multiply their capacity to provide nutritious food to those who need it most. NTFB awarded Allen Community Outreach a $10,000 Rethink Hunger grant in support of our partnership in the fight against hunger in Collin Country and North Texas.

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