The Partner Agency Agreement has been updated and posted on the Agency Zone. All Agency Executive Directors are required to review it carefully then sign and return to the Partner Agency Resources team. There are several important changes that we will highlight in the coming newsletters. One of the most significant changes are those made to the terms of payment. Agencies are now required to pay invoices within 30 days of receipt. Your timely payment helps us keep the food flowing to you.
A current agreement must be on file for your agency by January 31, 2014. Please read, print, sign and return via scanned attachment or mail. Sending via fax is strongly discouraged. If you have questions please feel free to contact PARteam@ntfb.org
The Quarterly Pantry Survey is the most powerful way to send your feedback about the quantity, quality, and variety of products the food bank provides. The Hunger Center of North Texas compiles these quarterly results and the insights they provide directly impacts our inventory goals for you. Please take a few moments to join the conversation.
Tony recently joined the PAR team as the Manager of Partner Agency Capacity and is located at the Cockrell Hill campus. In addition to being the account manager for agencies in Denton, Hunt, Navarro and parts of Dallas, Tony will handle a variety of special projects related to grant processing, strategic planning, capacity building and more. Prior to joining the North Texas Food Bank, Tony worked in micro-lending as a Director of the Dallas based PLAN Fund and had a consulting business to assist non-profits and small businesses achieve greater revenue and identify new market opportunities.
Tony has an MBA and grew up in New York. He is married with two teenage children and enjoys running. Tony is looking forward to getting out in the field in the coming months to meet as many agencies as possible and wants to help our partners achieve great success in 2014. Welcome to the Food Bank Tony!
As things slow down from the Holiday Season, please take a moment to submit any organizational changes via the "Update My Account" section of the Agency Zone.
Updates that should be made via "Update My Account"
Updates that should NOT be made via "Update My Account"
When in doubt, ask the Partner Agency Resources Team. We’re happy to help! PARteam@ntfb.org
When an account is placed on any type of hold, orders that have been submitted and not yet processed will be rejected because of the issues that are caused with inventory. This policy applies to the following; Administrative, Monthly Reporting, Accounting and Multi Holds.
This semester, we have a new session in the Dietary Habits and Nutrition course (DITA 1037.51411) called "Fresh Produce" and a "Pantry Design" activity in the Pantry Management course (IFWA 1050.52411). We are also excited to introduce the EchoCenter to the online courses. EchoCenter contains a media player that will enable you to view any instructional videos in the course, including new videos on how to complete assignments or quizzes. No more video downloads! Online classes will run from February 3 to May 3.
Registration for the new semester begins January 13 and ends January 31. Call El Centro on or after January 13 to register, not before. January 31 is the absolute last day to register. Before calling, we recommend viewing the Registration Packet and reading the online class expectations at the bottom of the Agency University webpage.
Further questions? Email email@example.com or call Angela Johnson 214-270-2026
Mystery Shoppers are an industry standard tool used to help improve Customer/Client Service. NTFB will be formally launching this as a pilot program. The purpose of the Mystery Shopper Program is to complement our efforts to assure NTFB agencies are performing at acceptable standards, look for possible issues, recognize exceptional service and give the agencies a client perspective of their experience. More details to come.
The ReThink Hunger Grant is a matching funds grant that accepts applications from any partner agency in good standing. Applications can be submitted February 1st and all applications are due by March 31st for the second cycle. Click here to view and download the grant.
Are you interested in being paired with a retail store for donations? Check out these guidelines to see if your agency is ready to connect.
Major Ward Matthews, Salvation Army DFW Metroplex Commander poses for a photo with Dallas Cowboys mascot Rowdy and Sandra Lewis, NTFB's Director of Philanthropy in December. Bank of America, The Dallas Cowboys, NTFB and The Salvation Army packed and provided 4,000 holiday meals for families seeking assistance through The Salvation Army Angel Tree Program. Way to go team!
The Souper Bowl of Caring is a national movement of young people working together around Super Bowl-time to fight hunger and poverty in their communities. In 2013, 354 groups in North Texas collected $1,183,126 in cash and food. There are three easy ways to get involved:
Village Burger Bar's new location on Inwood is donating 100% of all profits through February 2014 to the North Texas Food Bank. Come taste the gourmet burgers, Panini's and salads at Village Burger Bar and know that your money will go to feeding hungry North Texans. Only at Village Burger Bar, 12300 Inwood Rd, Dallas, TX 75244 http://www.villageburgerbar.com/