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Just For You
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New user-friendly contact list
As part of our recalibration process, we have created a more user-friendly contact list for your reference. Click here to view it. Feel free to print a copy for your reference.
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Are you New to your Agency?
Have you recently started ordering, reporting, or picking up for your agency? If so, you will need to attend an orientation! Orien-tations are offered on the first Mon-day of each month at the North Texas Food Bank Cockrell Hill location. They provide valuable information on how to correctly order and report. Orientation is required for anyone new to ordering or reporting.
Please send an email to arteam@ntfb.org with your name, agency, and program number to RSVP.
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Orders can now be processed in 48 hours! |
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We take feedback from our member agencies to heart. Many of you have asked for less time between placing and receiving your orders. We are proud to announce that as of the new year, orders can be processed in 48 hours and we are able to process multiple orders for an agency marked for the same delivery/pick up date. If you receive a delivery, your order(s) must be received at least 48 hours prior to your delivery date and time.
For more information please check out the Ordering FAQ here
For more information please check out the Ordering FAQ here.
| Need order by: |
Order due by Close of
Business (COB): |
| Monday |
Wednesday of the previous week |
| Tuesday |
Thursday of the previous week |
| Wednesday |
Friday of the previous week |
| Thursday |
Monday |
| Friday |
Tuesday |
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Agencies do not “buy” food from the NTFB
While International Revenue Service (IRS) regulations prohibit the re-selling of donated food, they specifically permit food banks (and only food banks) to charge a small fee to help offset the costs associated with han-dling donated food. This is what the North Texas Food Bank calls the handling fee. As a Member Agency you are not "purchasing" food from NTFB, but being as-sessed this handling fee. This fee represents less than half of all costs associated with making donated food available to Member Agencies by the North Texas Food Bank.
When discussing your partnership with the North Texas Food Bank to the public through your newsletters, ap-peal letters, grants, websites or media interviews please do not make any reference to “buying” food from the Food Bank. It generates an inaccurate impression and could jeopardize the ability of individuals and business-es to receive tax deductions for their product donations.
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Weekday Volunteers Needed
Did you know that your agency can earn up to $90 in handling fees per month volunteering at the Food Bank? You can reach this maximum credit by working just two shifts with a group of ten. Sign up to volunteer with the Distribution Center to start earn-ing your handling fee credits!
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